Mary Zilney
Telephone # (519) 741-9184
Charitable # 106716525 RR0001

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In partnership with our community, Women’s Crisis Services of Waterloo Region empowers and supports women and children to move beyond violence and abuse through the provision of safe shelter, education and outreach services.

Program Story

Anselma House and Haven House Residential Program

We provide emergency crisis shelter for any woman experiencing any form of abuse in an intimate or familial relationship and who have no other alternate safe place. If she is a mother, she may bring kids up to age 18 of both genders with her to be with her and be safe.

We have two shelters: Haven House in Cambridge and Anselma House in Kitchener-Waterloo, both with 45 beds.

Support phone lines are available 24/7 to discuss abuse concerns and provide guidance in identifying and dealing with abusive relationships. We offer interpreters and have a language line available for immediate responses for women whose first language is not English.

Once at the shelter, the support is ongoing:

  • Advocacy continues around legal needs, housing, parenting and transitioning toward independence for our residents and their children
  • We offer a food and nutrition program and child and youth programming along with a Child and Family Therapist
  • Both shelters are served by a Clinical Psychologist, dental care and nursing resources
  • Support is provided both one-on-one, and through groups to help women move beyond violence
  • We assist with safety planning
  • Support for housing and/or Ontario Works
  • Education about violence against women
  • Employment search support
  • Music therapy
  • Child and youth programs
  • Referrals to local agencies

Donation Impact

As our work is vert private and sensitive, we rarely have volunteer opportunities to work directly with women and children. Our opportunities to volunteer exist with out Board of Directors, event committees, and event execution.

With your donation of $40 we can pack a healthy lunch for a child in shelter with fresh fruit, protein, snacks and more. Plus, we can add a reusable water bottle and lunch bag of their own!

A donation of $50 supports personal care items that provide comfort, dignity and support as women and children heal from abuse. Supplies such as shampoo and conditioner, sensitive skin moisturizer, hair brushes, make up, and feminine care will all be tailored to their needs.

Your $100 donation can provide a pillow and pillow case, journal, towel and bedding for a woman to use while in shelter, and take with her when she leaves.

To provide group support for one woman for 8 weeks in our shelters, please donate $350. “Understanding Me” is a psycho educational themed group with a focus for women who have experienced violence within their interpersonal relationships. The group is co-facilitated by a Child and Family Therapist or Clinical Support Worker, along with a Residential Worker. The weekly topics focus on anger, self esteem, family of origin, why abuse happens, feelings of guilt and shame related to violence, boundaries, assertiveness, healthy relationships, and the impact violence has on children.

One week in shelter is supported through a $575 donation. This includes food, clean clothes, a comfortable bed, transport to/from school or appointments, group and individual counselling and therapy, safety planning, skills building, and more, in a safe, nurturing and supportive environment.

Giving Opportunity

There are several ways to donate: online, via cash or cheque, donation of securities (stocks, bonds, insurance), leaving a provision in your will, and even purchasing items off of our WISH LIST online which is updated regularly. You have the ability to direct your donation to support special areas of out work, including children and youth, education, recreation, counselling, skills building and shelter.